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So that no questions remain unanswered: Your FAQ from TDM Systems

There are always questions or uncertainties. Therefore we have created a FAQ for you, which covers all common questions. Please use the filter below to narrow down your questions. If you have any further questions, we will be happy to help you.

Can I arrange the widgets on the dashboard as I please?

You cannot rearrange the widgets on the dashboard.

How can I create my tool items?

There are four ways to create tool items: (1) Manual creation (master data); (2) Transfer from the TDM WebCatalog (master data search + go directly to the TDM WebCatalog); (3) Batch transfer from the TDM WebCatalog based on an Excel file with the order number + ID; (4) Single or batch import of a DIN4000 Zip file

 

How much is a subscription to TDM Cloud Essentials?

You can find the details on the following page: www.tdm-cloud.com/en/prices

How quickly can I get started with TDM Cloud Essentials?

As soon as you subscribe to TDM Cloud Essentials, as the admin of the company account, you will receive an e-mail to set your password. You can then use all of the features of TDM Cloud Essentials.

For whom is TDM Cloud Essentials Basic suitable?

For small companies with 3–20 machines in the machining industry that need an entry-level solution for tool management.

In which languages can I operate the user interface of TDM Cloud Essentials?

TDM Cloud Essentials is available in the following languages: - German - English - French - Italian. We intend to add further languages in the future. Let us know if there is another language that you would like to see included.

With which browsers can I use TDM Cloud Essentials?

You can use TDM Cloud Essentials without any problems with the following browsers: Google Chrome: >= v79.0; Mozilla Firefox: >= v72.0; Microsoft Edge – Seti Chromium Version; Apple Safari (for iPad support): >= v13.0"

Why can I not use TDM Cloud Essentials with Internet Explorer?

Microsoft is phasing out Internet Explorer in 2021 and will no longer supply security updates.

Can I also use TDM Cloud Essentials on a tablet and smartphone?

TDM Cloud Essentials can be used on a tablet. The Apple iPad series is officially supported. TDM Cloud Essentials is not designed to be used on smartphones due to their compact displays.

Can I use the camera on my tablet to photograph items, tool assemblies or workpieces and use these in the master data?

Yes, on a tablet, a "Photo" button is also displayed beside the "Upload" button, should you want to add images for your item, tool assembly or tool list.