Privacy policy

Effective Date: [01 February 2021]

TDM Systems, Inc. (“TDM”) takes seriously the confidentiality of your personal information. The following Privacy Policy sets forth our information gathering and dissemination practices for our website located at www.tdm-cloud.com (“Website”) and our online software platform Cloud Line (“Platform”). BY ACCESSING OR USING THE WEBSITE OR PLATFORM, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY AND CONSENT TO THE COLLECTION AND USE OF INFORMATION AS DISCUSSED. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, DO NOT ACCESS THIS WEBSITE OR THE PLATFORM.

Changes to this Privacy Policy

TDM reserves the right to modify or amend this Privacy Policy at any time. All changes will be effective immediately upon posting to this website and or Platform. Material changes will be conspicuously posted on this Website and the Platform and we will otherwise strive to provide you notice of such changes. By accessing or using this Website or Platform after such changes are posted you agree and consent to all such changes.

Data Location

All data collected from the Website and Platform is primarily stored on servers in the United States that are owned and controlled by TDM or our third party vendors; however, additional copies of data may be stored on servers outside the United States to allow for increased speed and data transmission. In addition, your data may be made available to any of our affiliates worldwide as reasonably necessary. YOU EXPRESSLY ACKNOWLEDGE AND CONSENT THAT YOUR DATA MAY BE TRANSFERRED TO TDM WITHIN AND OUTSIDE THE UNITED STATES AND TO ITS AFFILIATES AND TO TDM’S THIRD PARTY PROVIDERS. AS A RESULT, YOUR DATA MAY BE MAINTAINED AND PROCESSED ON COMPUTERS LOCATED OUTSIDE OF YOUR STATE, PROVINCE, COUNTRY OR OTHER GOVERNMENTAL JURISDICTION WHERE THE PRIVACY LAWS MAY NOT BE AS PROTECTIVE AS THOSE IN YOUR JURISDICTION.

Personal Identifiable Information

TDM may collect any content, record, or electronic communication of any kind that you choose to share with us, which may include without limitation (1) your company name, (2) your name, (3) company address, (4) your email address, IP address. We may use that information to provide you with the information or services that you request, and so that we may communicate with you and send you information and materials for marketing and other purposes, subject to applicable laws and the terms of the Privacy Policy. If you choose to provide a cell phone number to us, you consent to be contacted on that cell phone with calls and emails. Your carrier’s standard rates will apply. Your personally identifiable information is stored during the time you have a valid account, and for one (1) year thereafter should you wish to resume use of the Website and/or the Platform and access such previously generated data. After such a time, any information resulting from your use of the Website and/or Platform will only be stored by TDM in a form that does not uniquely identify you.

We also collect your payment information for the purpose of payment of any fees associated with the Platform. All payment information is encrypted in transit to our servers and encrypted as we pass your payment information to our third party payment processor. We do not retain your payment information. 

We do not sell, rent or loan any of your personally identifiable information to any third party. However, your personally identifiable information will be collected by and shared with our third party service providers, such as our payment processor and website host, and may be shared with our affiliates and subsidiaries worldwide as necessary to service your account. 

In addition, we may use and share aggregated information that does not uniquely identify you when it enables us to improve and enrich our services, website and platform content. In addition, TDM reserves the right to use and share your information in the event TDM believes doing so is necessary to operate this website or platform where such disclosure may be required by law, or to protect TDM's right or the rights of others. 

TDM maintains full rights to any information collected on this Website or via the Platform (excluding your Content as set forth in the Terms of Service), and may freely collect, use and disclose such information unless prohibited by this Privacy Policy or applicable law. 

In the event of a change in control, reorganization, merger, acquisition or sale by TDM of substantially all of its assets, any information owned by or in the control of TDM may be transferred to such TDM successor, who will comply with the terms of this privacy policy.

E-mail communication and Opt-Out choice

TDM, or a third party on behalf of TDM or our affiliates, may use your personal information to send you promotional communications. We will also send you our newsletter if you sign up to receive it. You have the opportunity to opt-out of receiving any such communications at any time. To discontinue your receipt of either communication, simply select the “Unsubscribe” button. Unsubscribing from one service does not automatically unsubscribe you from the other service.

IP addresses

TDM collects IP addresses to help us understand who is accessing the Website and Platform. In addition certain search engines and browsers may track internet traffic and make that aggregate data available to TDM. If this information is made available to us by a third party browser, it helps us determine how often different areas of our site are visited. We do not link IP address to any information that is personally identifiable.

Cookies

TDM uses its own cookies and may place its cookies on your hardware or device. However, TDM does not store any personal information or data on our cookies without your consent. If you do not consent, our cookies will only store general information as to how often you visit our website and platform but will not store any personal information or data. In addition, your search engine or browser may use cookies to track the access of our website and Platform from your search engine or browser. Most web browsers automatically accept cookies, but you can disable this function so that your browser will not accept cookies. Please be aware that disabling this function may impact your use and enjoyment of this website.

Analytics

Like many websites and platforms, we use third party service providers, such as Google Analytics or Microsoft Azure tools, to collect information about your use of our Website and Platform. We may receive data about traffic to our Website and Platform and your visit (such as the domain from which you access the internet, the web address of the website from which you linked to our site, the time and date of your visit the web pages that you view and click through). If we receive this information, we will use it to improve our website and platform structure and content. This information is stored on Google’s servers or Microsoft Azure. Google may share such information with third parties as required by law or to protect the rights, property or safety of Google, its users or the public or to perform certain services for Google. The information collected and stored by Google is not associated with any personally identifiable information and will be used in accordance with Google’s privacy policy which can be found at https://policies.google.com/privacy?hl=en. You may opt-out of our use of Google Analytics by visiting the Google Analytics opt-out page.

Do-not-track and online advertising

We do not currently honor any browser “do not track” requests. We do not participate in third party ad networks at this time, but you may see ads for TDM that may be displayed to you elsewhere online through a third party’s website if that party chooses to show you such ads.

Data integrity and access

We limit access to personally identifiable information about you to our and our affiliates employees and third-party service providers who we reasonably believe need to have access to your information to provide you with the information or services you request from TDM. This Website and Platform has security measures in place to help protect against the loss, misuse and alteration of the information under our control, but we cannot guarantee that loss, misuse or alteration to data will not occur. In the event that a breach into our security systems occurs and there is a possibility that an unauthorized person acquires your personal information, TDM will notify you of such a breach to the extent required under applicable law.

Access to your personal information

If you wish to receive information about our use of your personal information, and to require that we update, correct any factual errors, block or erase personal information which we hold about you, please contact us with your request a under support@tdm-cloud.com.

Third-party websites

This website or platform may link to, or be linked to, other websites not maintained by or related to TDM. TDM is not responsible for the privacy policies or practices of any third parties or third-party websites, including any linked or linking websites. We encourage you to review the privacy policies of such websites before disclosing your personal information to them.

Access by children

This website is not directed toward children under 18 years of age and TDM does not knowingly collect or use information from children under 18 through this website.

Contacting us

TDM is the data controller of the personally identifiable information. If you have any questions or concerns regarding this privacy policy, please contact us at:

TDM Systems Inc.

+1 847.605-1269

1901 North Roselle Rd. Suite 800

Schaumburg, IL 60195, USA

support(at)tdm-cloud.com